New technologies are revolutionizing the way we communicate and interact in the business
world. For enterprises to remain competitive and attractive while continuing to deliver a
superior customer experience, they need professional, reliable, connected business phones.
Alcatel-Lucent Rainbow™ the cloud-based collaboration service from Alcatel-Lucent
Enterprise, empowers individuals and teams to connect and collaborate efficiently with
colleagues, business contacts and customers.
Whether they are handling project details, answering a customer question, or providing a
solution—your team can instantly do it all with a chat, an audio, or video call. And they can
create a project group and share files, or host a web conference, on the fly.
Rainbow connects all your locations, as well as remote workers, with collaboration services.
It’s simple to deploy, and protects your existing investments. It provides secure encrypted
communications and data storage for data centers located in privacy-conscious countries.
Rainbow also offers unlimited customization capabilities with numerous APIs opened to
all developers. Rainbow cloud services can be integrated into a website (for example, a
customer portal to reach sales or support teams), or integrated into a mobile application
to provide direct contact with your end-customers.
Speed up your digital transformation with the cloud: Communication mobility, business community openness, click-to-deploy, ease-of-use and viral adoption
Leverage investments and connect your telephony system: No rip and replace. Rainbow offers a hybrid cloud that leverages your investments in PBX telephony systems by easily connecting them to the cloud and providing: unified presence, click-to-call from desk phone, softphone capabilities, and multimedia conference
Increase business process productivity: Rainbow API Hub is a Communications Platform-as-a-Service (CPaaS). It provides integration capabilities into business applications, web sites, mobile apps and workflows through various Application Programming Interfaces (APIs) and Software Development Kits (SDKs). It is targeted at vertical industries including: hospitality, healthcare, transportation, education, government and the public sector
Flexible pricing models adapted to your needs: Price-per-user service; pay-for-what- you-use for audio conference; pay-as-you-grow with API consumption
WIth the addition of a WebRTC gateway to an Alcatel Lucent OXO Connect it transforms a standard on-premises phone system into a unified hybrid cloud platform. It provides the ability to use the rainbow App as an extension for the OXO, either through a smartphone or a PC.
All the functionality you get from the OXO Connect you will get on your App, the ability to answer office calls, make calls from the office lines, transfer calls internally through the phone system and much, much more. Link your deskphone with your App, so they act as one extension so you never miss a call,
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